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About the Economist Intelligence Unit
About the Economist Intelligence Unit

About the EIU Worldwide Cost of Living survey
What is the EIU Worldwide Cost of Living Survey?
How are the prices gathered?
How is the cost-of-living index calculated?
Can I access background information on the cities in the survey?
Content query

Using the software
Selecting and viewing cities
Customising the index
Using and customising the salary calculator
Viewing background information
Printable download templates
Technical support

Purchasing and subscribing
Purchase selected data now
Subscribe now

Purchasing and subscribing

What's the difference between purchasing and subscribing?

How much does it cost to purchase the EIU Worldwide Cost of Living survey?

How do I purchase the EIU Worldwide Cost of Living survey?

What happens if I forget my username and password?

How secure are my credit-card details if I purchase on a pay-as-you-go basis?

What's your refund policy?

How do I subscribe to the EIU Worldwide Cost of Living survey?

What if I subscribe but want to access data on cities which are not in my entitlement?

What if I need the data urgently but can't make a transaction?

What's the difference between purchasing and subscribing?

A subscription to the EIU Worldwide Cost of Living survey lasts for 12 months and entitles the user to access the cities paid for at any time during that period. The subscription therefore always includes both of the price surveys that take place during the year. Subscriptions can be networked across your company if desired.

Purchasing the data is a pay-as-you-go transaction, whereby the individual user buys access to particular cities for a limited time period of thirty days. During that time, access is unlimited.

How much does it cost to purchase the EIU Worldwide Cost of Living survey?

The EIU Worldwide Cost of Living survey is priced by the number of host cities chosen. In other words, if you select Paris as a base city and both Adelaide and Buenos Aires as host cities, you will be charged for two city-to-city comparisons (Paris-Adelaide and Paris-Buenos Aires).

OBS: Pay Per View enables clients to use WCOL for a thirty-day access period

Number of host cities selected Cost including discounts (US$)
1 $760
2 $1,520
3 $2,280
4 $3,040
5 $3,800
6 $4,560
7 $5,320
8 $6,080
9 $6,840
10 $7,600

How do I purchase the EIU Worldwide Cost of Living survey?

To purchase the data you require on a pay-per-view basis, follow these steps:

1. Click on the Pay Per View button underneath the top navigation bar on the home page. You will be taken to a purchase page.

2. Select the host and base cities you want to buy.

3. Fill in the brief registration form and then click on the Checkout button. You will be taken to a page confirming the cities you have selected and giving you the purchase price.

4. Check your payment details are correct and then enter your credit card details. Your payment options are Visa, Mastercard and American Express.

5. Click on the Pay Per View button on the home page to make your payment. When your payment has been verified, you will be taken to a purchase confirmation screen showing when your thirty-day access period to the data expires.

6. At the same time, an automated email will be sent to the address you specified earlier in which you will be given a username and password for accessing your purchase.

7. When you wish to access the data, return to the site, make your selection of cities on the home page, and click on the Submit button. Just enter the username and password you have been given and you will access the data. Please note that on your credit-card bill, the vendor name will be the EIU's technology partner, enumerate Solutions Inc..

What happens if I forget my username and password?

If you forget your username and password, please send a message to jasonochoa@eiu.com stating your name, job title and address. We will respond to you by email with your username and password within one business day. Your thirty-day access period to the data will not be extended to reflect any time lost as a result of losing your login details.

If your username and password appear not to work, first make sure that you entering the correct login details and that your thirty-day access period has not expired. If you are still having difficulty, or are encountering any other technical problems in making a purchase, please either send an email to support@worldwidecostofliving.com or phone enumerate Solutions Inc. in the US on 703-349-0795.

How secure are my credit-card details if I purchase on a pay-as-you-go basis?

Your details are secure. The credit-card purchasing system at the EIU Worldwide Cost of Living site uses HTTPS (secure hypertext transfer protocol) to encrypt all of the personal information you send us, including your credit-card number, so that it cannot be read as it travels across the web. What's more, we never store your credit card details, further enhancing our security protection.

What's your refund policy?

Refunds are offered only in exceptional circumstances and at the complete discretion of the Economist Intelligence Unit and enumerate Solutions Inc., our technology partners.

How do I subscribe to the EIU Worldwide Cost of Living survey?

To find out more about subscribing to the survey, fill out this form or contact your nearest EIU location:

London
20 Cabot Square
London
E14 4QW
Tel: +44 (0) 20 7576 8181
Fax: +44 (0) 20 7576 8476
E-mail: emea@eiu.com
New York
750 Third Avenue
Fifth floor
NY, NY 10017, USA
Tel: + 1 212 698 9717
Fax: (1.212) 586 0248
E-mail: americas@eiu.com
Hong Kong
1301 Cityplaza Four
12 Taikoo Wan Road
Taikoo Shing, Hong Kong
Tel: +852 2585 3888
E-mail: asia@eiu.com

The Economist Intelligence Unit also has representatives worldwide.

What if I subscribe but want to access data on cities which are not in my entitlement?

If you select cities which are not in your subscription entitlement, the system will alert you to that fact. If you still wish to view data on those cities, you have two choices. You can either contact your EIU account representative to have those cities added to your subscription. Or you can purchase the data using our pay-as-you-go transactional facility. Please note that if you make a purchase of additional data in the pay-per-view area you will not be able to combine these extra data with your existing subscription entitlement because each is accessed via a different set of login details.

What if I need the data urgently but can't make a transaction?

You may want to make a data purchase but not have your credit card to hand. You may want to customise the index but have our help in doing so. You may need an index to be generated quickly but not be able to access a PC. If so, the EIU's Worldwide Cost of Living team is happy to complete a pay-as-you-go transaction on your behalf and then either provide details of how to access the resulting data at the site or get the information to you by fax or phone. If you want to take advantage of this service, please email our sales team at London@eiu.com or call on (44.20) 7830 1007.